Storage Ngauranga

Robert Murray

I regularly visit National Storage for work to collect parts and equipment, and Jordene consistently makes every visit such a positive experience. She is always friendly, welcoming and genuinely willing to help. On one occasion I arrived with the wrong information for a collection, and rather than simply sending me away to figure it out, Jordene took the time to sit down with me, go through my paperwork and help work out exactly what I was there to collect, then made sure we had the correct parts before I left. That level of helpfulness really stood out to me. Every interaction I’ve had with her has been pleasant and professional. She is always smiling, approachable and happy to assist, and she somehow manages to turn what would normally just be a boring work errand into a genuinely nice part of my day. It makes a huge difference knowing I’ll be greeted by someone so friendly and helpful when I arrive. The facility itself is also always well kept and maintained, with great facilities and excellent security. Jordene is an absolute credit to National Storage and deserves recognition for the consistently excellent service she provides.

Rashmita Patel

I have been dropping off and picking up courier parcels here for quite a while now, and my experience has always been excellent. I've never had any issues with the service or with managing my parcels. The staff are consistently friendly, welcoming, and always in a positive mood, which makes every visit pleasant. They are incredibly helpful, professional, and willing to go the extra mile to assist with any questions or requests. The process is always smooth, efficient, and hassle-free, whether I'm sending a parcel or collecting one. It's clear that they genuinely care about providing great customer service and ensuring customers have a positive experience. Reliable, well organized, and customerfocused this is easily one of the best parcel collection and drop-off locations I've used. Highly recommended!

Margaret B

What a wonderful experience we had. From the moment we walked in talked with Cindy and her fellow employee we had excellent service. Noting was too much of a problem even staying after closing time. On the day of the move we realised that we needed a larger unit and they were very flexible and were able to sort it out quickly. Highly recommend if looking for storeage.

Dolly

Times are really hard right now and I was nervous using a storage facility for the first time. Jordene made it really easy for me to store some of things away for a rainy day. Gave me a great deal and made me feel like my things will be in great hands in her facility. Her and Ella were super friendly and more than happy help me with any random thing I needed. 5 Stars!!

Ross Pownall

I have been a long time customer of National Storage Ngauranga and I have never had a bad experience with the kind and helpful people who run the site. From pricing queries, to showing different storage options, to sign-up and admin, to moving in and out Jordene and the team have always been great to work with, helpful, accommodating, polite, fast, all the good things that you like to see in good customer service. Keep up the great work team!