Storage Ngauranga

Rashmita Patel

I have been dropping off and picking up courier parcels here for quite a while now, and my experience has always been excellent. I've never had any issues with the service or with managing my parcels. The staff are consistently friendly, welcoming, and always in a positive mood, which makes every visit pleasant. They are incredibly helpful, professional, and willing to go the extra mile to assist with any questions or requests. The process is always smooth, efficient, and hassle-free, whether I'm sending a parcel or collecting one. It's clear that they genuinely care about providing great customer service and ensuring customers have a positive experience. Reliable, well organized, and customerfocused this is easily one of the best parcel collection and drop-off locations I've used. Highly recommended!

Jacqueline Lane

I wanted to leave a review specifically for Jordene because her customer service was absolutely outstanding. From the moment I spoke with her, she was friendly, professional, and genuinely helpful. She took the time to answer all of my questions, explained everything clearly, and made the whole process so easy and stress-free. It’s rare to come across someone who is so patient, knowledgeable, and willing to go the extra mile to help customers. Jordene’s positive attitude and excellent communication made a huge difference to my experience when looking into a storage unit The storage facility is fortunate to have someone like Jordene on their team. Thank you for all your help and for providing such exceptional customer service!

Bex

Exceptional customer service! The first time I booked a storage unit at this location I was impressed with the high level of customer service. Today I re-booked with this branch and I cannot recommend them enough. Specifically Jordine (Jordeen?). I needed a unit urgently, at 8.00am on a Monday. Jordine listened, understood what I required, and made it happen as smoothly and quickly as possible. Myself and a friend had been awake for well over 24 hours during a challenging relocation, and Jordine made us a coffee/tea and offered another. A little while later, while we were unpacking, she realised that we had not eaten as we had been on the go for so long. She found me and gave us toasted sandwiches and a can of coke each. I am still blown away and so grateful for her kindness and humanity, knowing what we needed before we even realised. Thank you so much Jordine (Jordene?)! You really made our day and more! Great units and greay value too. Access is easy and it's a safe location.

Keshana Worth-peauvale

Just wanted to shout out to Ella! Such an awesome worker. She was very professional and had great customer service helping move some things around for me. National Storage Ngauranga has the best team!

SASH 22

Jordan was awesome to deal with. He made the whole storage process really easy and stress-free. Really friendly, helpful, and took the time to answer all my questions without making anything feel rushed. Nothing seemed like too much trouble, and his customer service was top-notch from start to finish. It’s great to deal with someone who genuinely cares about helping customers. Thanks, Jordan, for making everything so straightforward and hassle-free!