National Storage is pleased to have been the only major storage operator to have scored five-stars in all categories of the prestigious Canstar Blue New Zealand Customer Satisfaction Award, winning the overall 2020 award for self-storage. This announcement comes just a few short months after National Storage took out the Australian equivalent, making it two from two for the ASX listed company.
Canstar Blue is one of Australia and New Zealand’s best-known and respected comparison websites, helping consumers make better-informed decisions in their purchase process. As self-storage category winners across both Australia and New Zealand, National Storage achieved a clean five-star sweep in all categories including value for money, quality of storage, safety and security, convenience of location, accessibility, customer service and overall satisfaction.
National Storage New Zealand State Manager Andrew French expressed his gratitude to the NZ staff for their ongoing dedication.
“I am incredibly proud of our team for delivering quality service to our Kiwi customers every day. I continue to be inspired by their dedication and commitment to our customers, and it’s heart-warming to be recognised by Canstar.”
Managing Director Andrew Catsoulis also spoke of his elation at National Storage’s dual win.
“This award epitomises the dedication and excellence of our team and I am extremely proud of all of their efforts. To win the Australian award was an honour, and this second accolade serves as recognition for our consistently high-quality customer service across our entire portfolio.”
Mr. Catsoulis’ sentiments were echoed by National Storage Head Of People & Performance Manny Lynch who felt strongly that the accolades are testament to our team’s positive culture.
“Our dedicated team’s continued focus on wellbeing, culture and excellence in customer service is directly reflected in this achievement. It’s fantastic to see our strong internal culture externally recognised.”
For more information about the award category, selection criteria and 2020 recipients, or to read Canstar’s announcement, click here.